NHS Patient Transport Services

Patients are responsible for booking their own transport for outpatient appointments, day procedures and regular treatments such as dialysis, cancer treatment and physiotherapy. On booking you will need to answer some questions to determine eligibility and mobility so the correct transport can be arranged.

To book please call 0121 3079116. The booking office is open Monday to Friday between 8.00am – 6.00pm. Patients are required to have the following information available when booking to ensure a smooth process:

  • Name
  • Date of Birth
  • NHS number
  • Pick up and destination address (including postcode)
  • GP name and practice address
  • Date and time of appointment
  • Type of transport required