Reception and enquiries

Reception and enquiries

How can we help you?

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Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

If your condition is not listed here, please use this selector:
A to Z of Health

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Bromsgrove Minor Injuries Unit
The Princess of Wales Community Hospital
Stourbridge Rd
Bromsgrove B61 0BB
Tel: 01527 488000
8.00am – 8.00pm Mon – Fri
12.00pm – 8.00pm Weekends
South Birmingham GP Walk-in Centre
15 Katie Rd
Selly Oak
Birmingham B29 6JG
Tel: 0121 415 2095
8.00am – 8.00pm
Kidderminster Minor Injuries Unit
Bewdley Rd
Kidderminster DY11 6RJ
Tel: 01562 513039
Open 24 hours

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for minor ailments, general treatment room duties, routine immunisations, health promotion, cervical smears, chronic disease management, family planning and travel health advice.

Contact a Nurse

Book an appointment on the phone
Davenal House Surgery 01527 872008
Stoke Prior Surgery 01527 832423
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book a telephone consultation
Davenal House Surgery 01527 872008
Stoke Prior Surgery 01527 832423

COVID-19 Support Room

COVID-19 Support Room

How can we help you?

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now.

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Advice for patients with pre-existing conditions

Advice for Vulnerable Patients

Wellbeing Centre

Wellbeing Centre

Lets see what we can do…


Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999


Briefings for Carers

Briefings for Carers Poster: Recognising Deterioration

Chronic Disease


Cardiomyopathy is a UK charity supporting people with cardiac disease

Please follow the link for help, support and more information

Heart Failure Support

Pumping Marvellous Foundation is the UK’s heart failure patient-led charity.

Please follow the link for more information.

Worcestershire Here2Help

Worcestershire Here2Help

A website and help line to help vulnerable people who are struggling with

  • Food supplies
  • Medication collected and delivered
  • Transport to attend gp/hospital appointment
  • Money problems (benefits, lost job, furloughed, debt)
  • Can’t pay council tax
  • Problems with pre-payment metres (can’t top up)
  • Carer/neighbour can no longer help me
  • Feeling isolated
  • Mental health problems
  • No electricity/gas
  • Informal care
  • Feeling isolated
  • Commitments child care/dog walking

Worcestershire Here2Help

Child Health

Relate Worcestershire

If you’ve got stuff going on at home or at school, it can be tough trying to figure it out by yourself. Children and Young People’s Counselling can help you talk over any difficult issues and think about what you’d like to do.


Telephone: 01905 28051

Child Health Clinics

Child Health Clinics are run at our centres by Health Visitors. They are on a drop in basis with a comfortable waiting area that’s fun for the children, so just turn up.

The clinics are an opportunity for you to have your baby weighed and also ask advice or discuss any worries or issues you may have about your child.


Children's Centres

There are lot’s of Fun Groups, and sessions for Babies, Pre School Children and Parents/Carers. These are all run by outside providers within the locality.


Nocturnal Enuresis (bed wetting)

ERIC – The Children’s Bowel and Bladder Charity: A very useful website with guides on how to manage various childhood toileting issues.

“ERIC exists to give every child and teenager with a bowel or bladder condition the support they deserve to enjoy a life free from shame, isolation and fear.”


Free helpline: 0808 169 9949

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.


Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Download from:

Community Groups

Health Walk Groups

If you are interested in joining a local walking group for some light exercise please click on the link below to find out more!

Health Walk Groups Easy Read Sept 2019

Strong and Steady Exercise Classes

Strong and Steady is a light and enjoyable way to exercise and also a great way to be social and meet new people.

Its aim is to help people who want to improve their balance and co-ordination, increase their strength, mobility and flexibility and to improve posture and stamina.

Click the link below to see details of when the class is and how to book your place.

Strong and Steady Bromsgrove

Living Well in Worcestershire

Independence Trust is an organisation that has a long history of providing services across Worcestershire, Gloucestershire, Herefordshire and Shropshire. Our aim is to build and sustain total wellbeing.  This includes a range of options around strengthening people’s physical and mental health and wellbeing.

View the booklet

Active Alvechurch and Barnt Green

A variety of community based exercise classes to suit everyone from mums to grandmas.


ESCAPE pain 6 week programme

ESCAPE-pain is a rehabilitation programme for people with chronic joint pain, that integrates educational self-management and coping strategies with an exercise regimen individualised for each participant.

Telephone: 01527 881404



Keep Active 50+ exercise classes

Physical activity and exercise can help you stay healthy, energetic and independent as you get older.  As you get older, it becomes even more important to remain active if you want to stay healthy and maintain your independence. Find out about local sessions that are available.


Run Bromsgrove

Enter your postcode to find a Run Together session close to you.


Tai Chi for Dementia

Slow and flowing repetitive movements make this class particularly suitable for people living with dementia or cognitive impairment.  Originating in ancient China, tai chi is one of the most effective exercises for health of mind and body

Carers can come along and join in for free or take a break and enjoy a cuppa and a chat.

Telephone: 01527 881404



Zumba For All

Perfect for active adults who are looking for a modified Zumba class that recreates the original moves at a lower intensity. Each session lasts 1hour.

Complete the sign up details to receive a voucher for a FREE session!


Healthy Horizons (Activity Referral)

If you have a stable health condition, you can speak to your medical practitioner for a referral to our Health Horizons activity and socialising sessions!

The sessions at the Bromsgrove Sport and Leisure Centre in central Bromsgrove are led by qualified exercise and health professionals and include gentle to moderate exercise, lifestyle advice, socialising, and pathways into other similar activities.


Redditch Relate

We have locations across Worcestershire and Hereford offering services to help you improve your relationships.


Worcestershire Healthy Lifestyles Hub

If you are thinking about adopting a healthier lifestyle, then the Worcestershire Healthy Lifestyles Hub is there to help. The service is a ‘one stop shop’, for all information about lifestyle referral services currently available in Worcestershire.

Telephone: 01905 765765 (Mon-Fri 8am – 8pm, Sat 9am – 5pm)

Redditch and Bromsgrove Bereavement Service

We offer a unique bereavement service to adults, young people & children, post bereavement who are registered with a Redditch and Bromsgrove G.P.

Our Family Support services are available to all affected by a loved one’s death. We offer support to those who require psychosocial and practical help, or just a “listening ear”.


Drugs and Alcohol

Swanswell Drug and Alcohol Recovery Service

Swanswell are a charity run service aimed at helping individuals struggling with drug and alcohol addiction. Patients are encouraged to self refer using the resources below:

Telephone: 0300 303 8200



Referral form: Adult Substance Misuse Referral form


If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 917 7650



Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111



More tools and apps
Mental Health and Domestic Issues

Healthy Minds

Healthy Minds is an NHS service aimed at supporting people, aged 16 and over, who are experiencing problems such as stress, anxiety, low mood and depression. They help people improve their mental wellbeing through a range of interventions such as short courses, online therapies, and guided self-help.


Telephone: 01905 766124

The Lucy Faithfull Foundation - Child Sexual Abuse

The Lucy Faithfull Foundation is the only UK-wide child protection charity dedicated solely to preventing child sexual abuse.

They work closely with frontline workers and professionals such as police officers, social workers and education staff to ensure children are as safe as they can be.
We keep children safe in all our work.

They work with entire families that have been affected by sexual abuse including: young people with inappropriate sexual behaviours; adult male and female sexual abusers; victims of abuse and other family members.

They offer a broad range of services for professionals and members of the public and we run the confidential Stop It Now! helpline.

Their confidential helpline number is 0808 1000 900


The Reach4Wellbeing Team is part of the Starting Well Service in Worcestershire. We promote and support emotional wellbeing for children and young people aged 5-19 years old.


Relate Worcestershire

If you’ve got stuff going on at home or at school, it can be tough trying to figure it out by yourself. Children and Young People’s Counselling can help you talk over any difficult issues and think about what you’d like to do.


Telephone: 01905 28051


Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123




Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927




Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393


More services for young people
Elderly Care

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090



Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678


Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 169 2081



Mum's Zumba

Bring your little ones along to sleep/watch/ play whilst you get a happy, buzzing workout to Latin and pop music.

Its a great way to start your week and no experience required!


Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from:

Download from:

Learning Disabilities

Community Learning Disability Team

We are an integrated health and social care team providing a comprehensive community service to adults with a learning disability living within the Bromsgrove and Redditch areas of Worcestershire.

Access Centre Adult and Community Services

Telephone: 01905 768 053

Bromsgrove/Redditch team base

Telephone: 01905 846 888

Positive Behaviour Support

Positive Behaviour Support Leaflet

Community Nurse for Adults

Community Nurse for Adults Leaflet

Sexual Health

Family Planning Clinic

Information about local clinics offering a range of services from Contraception, STI’s, HIV, Relationships, Pregnancy and Sexuality.



SH:24 provides free and confidential sexual and reproductive health services 24 hours a day.



Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.


Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240


Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.

Telephone: 0300 123 7123


Stop Smoking

If you require help to stop smoking please contact your local pharmacy who offer a range of smoking cessation services.

The NHS website also offers useful advice and support to help you quit.


Weight Management

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.


Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.


More tools and apps

Health Review and Assessment Clinic

Prescriptions and medicines centre

Administration office

Administration office

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