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If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

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Induction loop, Other

Davenal House Surgery

The surgery is accessible for disabled patients with a ramp for wheelchairs at the front of the building and an automatic entrance door. Patient services and toilet facilities for the disabled are provided at ground floor level.

As some of the doctors’ rooms are upstairs, please inform the receptionist (if possible when arranging your appointment) if you are unable to get up the stairs and the doctor will come down to you.

Stoke Prior Surgery

The surgery is easily accessible and patient services and toilets are at ground floor level.

Deaf and hard of hearing patients

A portable hearing loop system is available at reception at both surgeries for use with most hearing aids. Please inform the receptionist so that it is available for your consultation.

Davenal House Surgery

There is a large pay and display car park opposite the surgery, the entrance of which is off the Stourbridge Road. There is limited parking available in the lay-by in front of the shops on the A38 adjacent.

Stoke Prior Surgery

There is ample car parking space at the rear of the surgery.

A Midland Red West Bus service is situated in the centre of town within easy walking distance of the surgery. For an up to date timetable of local bus information phone 01905 765765 or check the bus timetables on the Worcestershire County Council website.