Appointments

To cancel your appointment:

• use your NHS account (on the NHS website or in the NHS app)
• fill in a form on this website
• fill in an online form
• reply CANCEL to your appointment reminder text message
• visit the surgery and speak with a receptionist, Monday to Friday, when we are open
• phone us, Monday to Friday, when we are open
  • Davenal House Surgery: 01527 872008
  • Stoke Prior Surgery 01527 832423

We offer extended hours appointments to all patients registered at Davenal House and Stoke Prior Surgeries. These appointments are especially useful to patients that need a routine appointment and who may find it difficult to attend during normal surgery hours.

These are pre-bookable appointments only:

• Thursday evenings from 6:30pm until 7:30pm at Davenal House Surgery

Extended access hubs

In the Redditch & Bromsgrove area, practices are working in partnership to provide additional GP appointments. If you need access to an evening and weekend non-urgent appointment these are available with both doctors and nursing staff.

Appointments are offered at extended access hubs which are located at:

• BHI Parkside, Bromsgrove There is always at least one hub open every day of the week including bank holidays.

Hub opening hours are:

• 6:30pm to 8pm, Weekdays
• 9am to 5pm, Saturdays and bank holidays

Please ask at our surgery reception for more details and to book an appointment.

If you need medical help now, use NHS 111 online or call 111. NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Find urgent and emergency care services

Find health services near you

Please tell us:

• If there's a specific doctor, nurse or other health professional you would prefer to respond.
• If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
• If you need an interpreter.
• If you have any other access or communication needs.

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a home visit, it's helpful if you phone the practice as soon after 8am as possible:

• phone us, Monday to Friday, when we are open
  • Davenal House Surgery: 01527 872008
  • Stoke Prior Surgery 01527 832423

You can also:

• visit the surgery and speak with a receptionist, Monday to Friday, when we are open
• fill in an online form